Reference

How sattamataka Handles Your Personal Data

This Privacy Policy sets out exactly what personal data sattamataka collects when you open an account, how we use it, and the rights you hold over it under…

Data you controlTransparent collectionSecure storageContact us anytimeIndia-specific rights
sattamataka How sattamataka Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Data Protection Team

Questions about your data or requests to correct, delete or export your personal information can be directed to our dedicated privacy team through any of the…

Email Our Privacy Team Send your data request or privacy concern to our dedicated address.
Live Chat Support Start a live chat session from any page on sattamataka.
In-Account Help Centre Log into your account and navigate to the Help Centre to submit a formal…
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

From the moment you open your account to the day you request deletion, every piece of personal data is handled under a defined retention and security framework.

Encrypted Data Storage

All personal data — including your UPI handle and transaction history — is stored on encrypted servers.

Cookie and Tracking Policy

We use session cookies to keep you logged in and analytics cookies to understand how pages are navigated.

Account Security Controls

Your account is protected by password hashing and optional two-factor authentication via your registered mobile number.

Data Retention Schedule

We retain account and transaction data for the period required by applicable Indian financial regulations.

Third-Party Data Sharing

Payment data is shared with your chosen processor — UPI, Paytm or PhonePe — solely to complete the transaction.

Your Right to Request Changes

You may request access to, correction of, or deletion of your personal data at any time.

Common Questions About Your Data on sattamataka

The answers below address the questions our account holders ask most often about how personal data is collected, stored and managed. If your question is not covered here, contact the privacy team directly through Live Chat or the Help Centre.

We collect your name, email address, mobile number and payment identifiers such as your UPI handle or Paytm number. Device identifiers and session logs are also recorded to protect your account against unauthorised access and fraudulent activity.

We share payment data only with your chosen processor — UPI, Paytm or PhonePe — to complete transactions. We do not sell or rent your personal data to marketers or unaffiliated third parties under any circumstances.

We retain account and transaction records for the period mandated by applicable Indian financial law. After that obligation is met and your account is closed, data is deleted or fully anonymised unless a continuing legal duty applies.

Log into your account and open the Help Centre to submit a formal data access request. You can also email the privacy team directly. We will acknowledge your request within 48 hours and deliver the data within 30 days.

Yes. Submit a deletion request through the in-account Help Centre or by contacting the privacy team via email or Live Chat. We will process it within 30 days, subject to any legal retention requirements that prevent immediate deletion.

Session cookies keep you logged in and analytics cookies help us understand page navigation. You can reject or restrict analytics cookies through your browser settings at any time without affecting core account functionality or payment processing.

Change your password immediately, then contact our privacy team through Live Chat for urgent escalation. We will review your session logs, secure your account and notify you in writing of our findings and any corrective steps taken.